We initially had an issue with service performed at the service department and left a complaint. However, Saturday morning, the next day we received a call from the GM, Kevin. (yes Saturday morning). Kevin explained some miscommunication and promised he would correct our issue the next week. That is exactly what he did. My wife and I are completely satisfied with results. Along the way mistakes can be made and I am glad there are dealerships like Team One to make sure their customers are satisfied with the end product. Excellent customer service!
Chevrolet of Gadsden is a great place to purchase a vehicle. Their service department has always serviced my vehicle and taken very good care of it. Very friendly and professional.
I love y’all so much and thank you for getting me unto my Honda Accord I love it.. When I want another car I know where to come!!!!
service on wife car was done without hassle. don't mind recommendation for other services just don't want pushed on me and it wasn't.
The sales process was easy and pleasant. Mike's commitment to make sure the car was ready and that all issues were addressed was very helpful.
I want to thank the man who worked on my truck as I have taken my truck to be serviced for the brakes 5 times and now someone heard me
I was very impressed with my salesman Mike Campbell. Friendly, knowledgeable and very very helpful. I have in the past purchased cars from the Chevrolet dealership in Gadsden and had been happy with my previous purchases. I was given a fair trade in allowance and a price for the 2018 Equinox that fell in the range I found in the Kelly Blue Book price guide. The bottom line is the Dealership did a great job , the Finance Department did a great job. When they came back to me needing my approval on the deal and I told the no I needed ...
Chevy of Gadsden has always been good to me.the service has always excellent in every way. I would recommend this service dept. to all my friends.
It’s rare I have anything nice to say about a dealership after buying a vehicle. This time, I have nothing but good things to say. I had an outstanding experience across the board and walked out with an outstanding deal on car I love. Who could ask for more?
Very friendly and helpful and they know what they are talking about and they listen to the customer. Thank you very much. I'm stafived
Richard was nice. He help me with any questions I had. Richard was very helpful. I also like the way Richard greeted me at the door! He was friendly.
Very friendly and great customer service!! Took time out to explain everything about the maintenance that was being done to my vehicle. I would recommend purchasing a vehicle from Team one Chevrolete of Gadsden!!
We had a great experience! They worked with us on our truck and found us the right one. We are very satisfied. Very nice people!
Had a great experience with the sales department especially the young sales girl Lauren. She asked me what I was looking for and found it. Lauren went and got me the Dodge Ram I was looking for from the Dodge dealership and never tried to sale me something else. I give her 5 stars. Will definitely shop here again. Great sales team..!
These guys where the best. They have a customer for life. Thank you for everything. I just went in expecting to just look around and left with a brand new car.
The service department is always very professional and friendly. While waiting in the lounge every employee that passed by had a nice smile and or comment. Very friendly dealership.
Great guys and gals! Every one was kind and friendly and I will definitely let them take care of my vehicles whenever needed. Thanks to everyone I came in contact with
We had an awesome sales experience. We found the truck we wanted on the internet and called the dealership. Mike Campbell was waiting on us with our new truck ready for a test drive. He was polite and knowledgeable. Next the GM, Scott Farres, worked with us on getting a good price for our trade in and helping with numerous GM and Dealer initiatives. They are very Veteran friendly. In the end we received an amazing deal on a new Chevy 1500 High Country.
Took my son's Jeep Wrangler in for some general maintenance items as this is the best place in Gadsden to have your vehicles serviced ( Got a Silverado also) always so polite, professional and timely, would never dream of going anywhere else.
Was very pleased with the service department. Fast and efficient routine oil change.Did not feel pressured to do anything other than oil change. Very friendly staff.
The service department got me in the next day and they fixed my car quickly. They explained the situation to me and were very friendly.
Jeff was super. He let us take a test drive and also let us take the car overnight and have it checked out by my mechanic. He explained things and went the extra in helping me. I really appreciate him.
The customer service representatives were awesome. Everyone was very helpful and friendly. If there was anything I needed answered, they were just a phone call/text away!
The appointment was scheduled in a timely manner and my car was in and out within an hour. Very pleased with the service I received.
The sales person was very friendly and well informed. He was able to answer all questions and address any concerns that I had. It was overall exceptional service beginning to end.
Everybody that I meet here has always friendly, pleasant and eager to help in any way. You tell them what you need and they suggest ways to resolve any request. The job has always been satisfactorily and completely done and if any additional problems are discovered I am informed and advised as to options towards a resolution. I have been driving my current truck from here for close to 17 years and have only had work done on it elsewhere a very few times (usually by necessity rather than choice) and I believe that it is because of the quality and ...
Helpful and friendly. Drop my truck off and they called with updates. Very professional! May buy my next truck there very pleased with the service!!
Service department was very helpful got me back on the road in a very short period of time I definitely will be using your service department the future
Very good service.polite and are willing to help customers nuka and Samantha and their sales and finance team give100% perseverance dedicated compassionate fight for their customers
I had a great experience dealing with Team One Chevy! They were professional from start to finish and did everything to make sure I was happy with my purchase!!
They were friendly & pleasant, easy to deal with, explained everything in detail & easy to understand, good follow up, I would recommend them to others. Mike Campbell was wonderful!
Service was good and quick this time and the only thing that could be done to improve this visit would be fast service for oil change, like an quick lane
Brought in my 2017 Silverado 1500 for service and was treated with friendly service I will continue to and would recommend the Chevrolet dealership of gadsden to anyone for the chevy needs I've not had any more issues since the visit so hopefully that's taken care of
Team One Chevrolet is my favorite dealership in town! I love Chevrolets for one. Team One Chevrolet has a great sales team willing to help you find the vast of your dreams. Not only did they help me, but my daughter as well!
Very friendly and informative sales staff.. It was a pleasure working with the salesman and he did exactly what he said he would do and returned calls in a timely manner..
Lauren Brewer was an excellent salesperson. She has a bright personality and a drive to get you exactly what you are looking for. Great job to all the people involved.
We had a wonderful experience in purchasing our Ford Flex. The staff was great and not pushy at all. Thank you Jeff Harvey! We will be back!!!
Lauren was very pleasant to work with. Courteous staff. Was a little disappointed when I left the dealership, less than a mile , the low fuel light came on. First time I've purchased a vehicle that they didn't fill it up with fuel.
Great service and sales. They are always friendly and accommodating. The reason I continue to buy from there is because of the people that work there.
Good buy on a 2020 Malibu for my daughter and a 2020 Traverse for my wife. Lauren Brewer took care of us and so did Sam Spivey. 5 stars!!!!! A plus!!!!!
First time at this dealership and was very impressed. Came in for a simple oil change and tire pressure check, and was treated with respect and speedy work. Very knowledge service writer, and a very nice guy. He is the reason I came to this service center. Thank you.
Service is always excellent. Richard is a good service manager always working to find an appointment time for me. He minimizes the time I will have to be without my vehicle and always stand by his promises.
I felt compelled to write this review because I am in awe with my last service visit to Team One Chevrolet Of Gadsden. First, I recieved a call reminding me of that my last remainding free oil change opportunity was ending at the end of the month and needed to take advantage before it expired. Also, Tracy made sure they also did a 100 point check to make sure all is well with my vehicle. DonWinchester the service manager called me later to make sure all was okay and thanked us for our business! I am so thankful for their efforts ...
Great service department. We made appointment for oil change. We were in and out of there in no time. Inspected the cars vital parts and even rotated the tires.Good job
Excellent service dept. They were fast and courteous. Tracey was very helpful and kept me in the loop while I was waiting on my car.
Excellent service department. Fast and efficient service. Friendly and professional staff. Fluids, brakes, tires, etc..were all checked along with our oil change. Competitive price.
The whole experience was very pleasant! This was our first time our purchasing a car and Mike Campbell made it all very easy and understandable. We will definitely be visiting Team One again in the future!
The service area was very clean and the representative was prompt and friendly. The visitor area was clean and comfortable. The technician was very clear about work performed.
They are fantastic. I was very pleased with how they handled everthing. They fixed it the same day I brought it in. They are great.
car service do to a check engine light that cane on and I had to get it check it out to see what was the problem was
Andre, Jessica, and Sam were wonderful! The only issue I had was that it took forever to do the paperwork process.. and I mean.. forever.. especially since the price, credit info, etc etc has been submitted the day before. BUT it was still a great experience and they were some of the friendliest folks.
Everyone here was amazing I will be back the sales manager, scott was very helpful and my salesman tommy helped amazingly. Very good dealership they helped me like no other dealership ever had
This was my first time purchasing a car, and they made it easy and amazing. Lauren Brewer was my salesperson and she was so friendly and kind, she definitely made sure I got everything I needed and wanted! Everyone made sure I was taken care of every second of the way. Thanks Team One Chevrolet of Gadsden for my amazing experience!
I have purchased every vehicle I have ever had from Jammy Thomas, which has been quite a few. I wouldn't buy a vehicle from anyone else!!
Very friendly group , and knowledgeable staff that answered all my questions and helped me find the right vehicle to fit my wants and needs. Thanks so much for the great service.
david didn't take long. truck is fixed. thanks. need twenty works for this. I had a great meet another customer that was there talked about motorcycle, he seemed happy and in a good mood. thanks .
Everyone took the extra time to work with me and get the job done. The sales person was very friendly and listened to what I needed.
For a few weeks I just happened to be looking for a particular vehicle on the internet. The best one I found showed up at this lot. The website, store location, and team members knowledge of vehicle helped alot.
Tech explained what needed to be done and how long it would take. They had my vehicle back pretty quick. Very friendly and helpful. I will be back.
Out of the few dealerships I've been to over the years, this one was the best. So friendly and so helpful. Mr. Jammy was awesome. He listened and looked out for me and got me into a new car.
I gave this dealership 4 stars because there’s always too for improvement. The improvement I recommend is the length of time it took to purchase a vehicle needs to be shortened.
Incredible dealership with incredible staff who are truly driven to serve their customers, not just making a fast buck. They were courteous and professional while also being extremely friendly and attentive. They got back with us quickly, had prompt follow-up, and were honest and transparent with their pricing, products, and options. The car was right there for our arrival and they were fully prepared to process us. They were never pushy, only encouraging they wanted to find the right fit for our family. They expressed how thankful they were to earn our business and lived up to their promise to ...
Very friendly staff and work was done in a timely manner. Thanks so much David Kimsey. Always a pleasure working with you and the people at Chevrolet of Gadsden
Great people and great service. They were very hands on and help with every aspect of my service needs. I would recommend this dealership to anyone
Very professional customer service. Friendly environment. Lauren Brewer did a great job helping me find the car I requested. From top to bottom I recommend this dealership.
Jace was good at pointing out the items that needed to be done to my car. Disappointed that I have to return because not everything was done. The body shop man overlooked a few items.
We were going on vacation and our car broke down 3.5 hours into our trip. We were carried to this dealership not knowing what was wrong with our car. The service department worked us in and said that we needed another motor. We still had 3.5 hours of driving time before we got to where we were going. We picked out a used car to purchase and when they detailed the car, they noticed something wasn't right with the car. They needed to replace a part but had to order the part from Chevy. To get us on our way and ...
Chevrolet of Gadsden always takes care of me! I had maintenence done for my 100K miles, and work was done quickly and they explained each process that was done. I value the staff as I am treated with extra special, genuine care. I trust them to take me through the next 100K!
The dealerships made my buying experience very easy and all the staff are very friendly.. If you are looking for a vehicle I highly recommend.
I PURCHASED MY GMC HERE AND THIS IS THE ONLY DEALER WILL SERVICE IT. FAMILY ALL THE IS HOW I FEEL EACH TIME I VISIT.
I recently traded in a Malibu bought a Tacoma I always feel at home and treated with respect I highly recommended Chevy of garden and they don’t get much better than jammy Thomas
This is a friendly and courteous atmosphere. The service team is always ready to explain and answer all questions. I'm also glad to see that they have improved on the free customer WiFi. Thank you.
they were very efficient and courteous took us right in , started work ,and was finished quite early ,i was expecting a long wait,everyone that passed us said good morning ,a enjoyable visit.
Everyone was super nice and helpful. Everyone I came in contact with made me feel welcome and at home. Very knowledgeable about the vehicles. Would definitely recommend the dealership to friends and neighbors.
Great experience, Enjoyed working with the sales team. Everyone was friendly and courteous. It has been a pleasure doing business with Team One Chevrolet. Will recommend.
I had an appointment for an oil change. The service was fast and very friendly! I only waited for an hour and the waiting room is very comfy and full of good snacks!
Friendly courteous, Enjoyed working with Paul to seal the deal. Everyone made the process smooth. Will recommend to friends and family. Pleasure doing business with Team One Chevrolet.
Truck was in on a vacuum pump recall.Richard Pate explained what, where and why. Good job.Can’t thank them enough.Hopefully,no more recalls.
I called to schedule a oil change, got me in the next morning. When I arrived, the service department was full. Wasn't a big deal because they told me up front how busy they were and made the time I spent there comfortable and pass quickly. My only complaint was I got a price of $82 for an oil change on my duramax and it ended up being just over $100. I'm sure it was environmental fees and taxes, but now I know the full price. I will say the customer service of everyone I dealt with is worth an ...
Service truck they were friendly and a good place to wait for vehicle had refreshments also TV to watch and WIFI I will be returning
My husband and I had been shopping around for a few months, we had the vehicles we wanted already picked out. Jeff was our sales person and he went above and beyond to get us a great deal! We are extremely pleased with our experience with Team one Chevrolet and especially Jeff Harvey! Thank you so much for everything you did for us!
I took my buick in at 9:00 am as scheduled. I was greeted right away in a friendly manner by Richard. I informed him that I was there for oil change, rotation and transmission fluid change. He asked if I needed a ride home and I did so he asked a gentleman to take me home. He called me when the job was done..I was satisfied with the time it took.
My sales rep Jammy Thomas was a pleasure to work with. He was able to get me a great deal on my purchase and I could not be happier. Thank You Jammy !!!
Great and fast service, a job well done. The Service Center, kept me updated and contacted me a number of time about my appointment.Thanks!
Paul Nelson was the best sales guy i ever deal with Thanks so much work very hard to find the deal i was looking for
Everything was done in a timely manner. Everything was fixed on my vehicle. I would recommend you guys to other people. I really enjoy coming to you guys.
The saleman Jammy Thomas was super nice everyone there was nice they help me find the car I would be happy with its beautiful and love it
Thank you for being so nice and prompt, I didn't have to sit there by all day and listen to excuses. Outstanding. I would recommend this dealer to anybody. .
Ordered my Corvette and 700 miles into driving her she had wheel problems. Took the vehicle to THREE CHEVROLET dealerships none of which would assist. I had proven with GM reputable wheel companies that the wheels were flaking due to WHEEL DEFECT. The ONLY one that stepped up to the plate to see PURE CUSTOMER SATISFACTION WAS DON WINCHESTER AND GARY LINAM OF TEAM ONE CHEVROLET. After five weeks of my car sitting on jack stands my wheels were returned. Don stayed in contact throughout the whole process. Can’t believe GM would NOT STAND BEHIND THEIR PRODUCT. I have been ...
Samantha and Dianne did amazing with us. We had GREAT customer service. We were in and out with our new vehicle in about 2 hours.
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